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WhatsApp Business

Communicate and provide solutions to customers, distributors, and internal teams from the world's most used channel

Get my proposal at no cost

Levantina Zumex · Provalliance · Llongueras · Eco Tuk Tuk

AI Customer Support Agent Connected to ERP · CRM · Database

24/7

WhatsApp Center Management & Operations Voice agent Leads & Marketing

Hi, I'd like to change my Thursday appointment.

I've identified you by your number: your Thursday 12:30 appointment at Llongueras Serrano. Shall I move it to Friday 11:00?

Perfect, Friday works.

Appointment updated in the system · confirmation sent

Customer typing from WhatsApp Business…

830 h saved per year

+90 % response speed

830 h/year saved with automatically assigned leads +90% response speed to incidents −60% of Customer Support time on WhatsApp One agent per department: Marketing, HR, Operations Data inside your platforms · never in open AI chats Rollout in 2–3 months 830 h/year saved with automatically assigned leads +90% response speed to incidents −60% of Customer Support time on WhatsApp One agent per department: Marketing, HR, Operations Data inside your platforms · never in open AI chats Rollout in 2–3 months

Competitive advantages of integrating WhatsApp into SEION

Imagine managing all your conversations from one place, with automations that work for you and AI that interprets, classifies, and responds. That's what WhatsApp Center makes possible.

All in 1

A single screen to communicate with customers, suppliers, internal team, or any other partner.

They are not just conversations

You can schedule automated tasks that generate tickets, complete projects, etc., as it is integrated with your entire company.

Solve questions or requests with AI

SEION's AI agents can be specifically trained to resolve issues via WhatsApp.

Improve your customer service

Without schedules, with AI you can respond to customer inquiries and issues instantly.

Unified management and conversation

Both for attending to customers and for communicating with the team, everything can be done from the same environment. Additionally, you can include multiple WhatsApp Business numbers.

Manage from a single screen

From the chat itself, you can set up automatic responses, make conversations be routed, automate ticket creation according to a parameter, for example, if the customer goes from waiting for a product to receiving it…

The conversations will be linked to the customer's file or the project in the CRM or ERP and will be recorded so they are accessible at any time.

Analyze the results

You can obtain response time metrics, conversation volume, and customer satisfaction level.

It is also possible to set up internal notifications when a new message arrives or you mark a conversation as priority.

The winning combination

Connect AI agents to your WhatsApp Business with SEION

Artificial intelligence that answers, suggests responses, transcribes audio, or analyzes the best possibilities for managing an incident. All via WhatsApp.

It's not just a simple conversational chatbot trained with answers to common questions; they are AI agents that have learned from your company. They are capable of responding, escalating, or automatically recording incidents like your best employee.

Classify conversations

Due to urgency, language, or intention, assigning the message to the appropriate team

Suggest automatic responses

Based on previous messages or internal documentation.

Learn from your interactions

To continually optimize the quality and speed of service

This is how AI agents work on WhatsApp Business

Observe the real case with our SEION agents. This is how they could work in your company:

Proposal at No Cost

Get my free quote now

Tell us how you work today and we'll give you a specific proposal: which systems to connect, which processes to automate, and which AI agents make sense in your company.

Tell us about your case You fill out the form in one minute. No obligation.

We analyze your systems We review what you use today and where time is lost.

You receive the proposal Scope, deadlines, and cost, in writing and without fine print.

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FAQs

If you have any unresolved questions about the advantages of integrating WhatsApp Business with SEION in your company, ¡don't hesitate to contact us!

Can I connect multiple WhatsApp Business numbers?

Yes. You can manage multiple lines and assign them to different teams or departments from a single panel.

Does the system save conversation history?

Can customer service be automated?

Can the AI understand the audio notes customers send me?

Can I link conversations to my CRM or ERP?

Can I use WhatsApp Center for internal communication?

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