An AI agent in SEION is not an isolated chatbot that answers loose questions. It is a smart assistant directly connected to your company's system: your ERP, your CRM, your customer database, your forms, your communication channels... That connection is the key difference compared to tools like Copilot or the integrated assistants in Notion, which only access information on their own platform. An AI agent from SEION can query and cross-reference data from the entire business at once, and execute tasks that require multiple platforms simultaneously, without anyone having to manually transfer information from one system to another. It is as if you were speaking directly with your company and it could perform any task in your system.

Creating an AI agent in SEION follows a simple process designed so that you don't need technical knowledge. First, it is defined which department or function the agent will cover, whether it is marketing, operations, customer service or any other area with repetitive tasks or frequent inquiries. Then, the agent is connected to your company's relevant data sources through software connectors so that it can access real-time updated information. Next, it is configured who the agent will serve: it can be a customer inquiring about their order status, an employee needing help to complete a task, or directly the management team wanting to see key data without having to request a report. Finally, the agent learns from your company's own data and workflows, ensuring that its responses and actions are always tailored to how you actually work and not to a generic model trained with external information.

All this information remains within your own platforms at all times. Your company's data is never shared with open AI chats on the internet, which maintains the security and privacy of the business under your control, something crucial if you work with sensitive customer or internal operations information.

Provalliance, the international group of hair salons with brands like Llongueras, Franck Provost, or Jean Louis David, was receiving in Spain hundreds of appointment requests per day to schedule appointments that had to be handled by the hairdressers themselves. Each franchise dedicated part of their day to managing this repetitive task instead of attending to their clients.

With a single AI agent trained and connected to the company's data, now the appointments organize themselves, and changes or cancellations are resolved instantly, at any time of day. The result: more than 40% increase in response speed and teams that have regained time for what truly matters. In just two months, this multinational has achieved that in Spain, no call is missed and has improved the customer experience and that of its franchisees.

BASIC INFORMATION ABOUT DATA PROTECTION

Data Controller: Goventure Technologies, S.L. | Address of the controller: C/ Blasco Ibáñez 16, 02004 - Albacete (Albacete) | Purpose: Your data will be used to address your requests and provide our services. Additionally, if you have provided us with your personal resume, your personal data will be used to participate in our selection processes. | Advertising: We will only send you advertising with your prior authorization, which you can provide through the corresponding box established for this purpose. | Legitimation: We will only process your data with your prior consent, which you can provide through the corresponding box established for this purpose. | Recipients: In general, only the personnel of our entity who are duly authorized may be aware of the information we request. We will also communicate your information to offering entities interested in your curriculum profile. | Rights: You have the right to know what information we have about you, correct it, and delete it, as explained in the additional information available on our website. | Additional Information: More information in the "privacy policy" section of our website. | Data Protection Officer: dpd@ganbaru.es