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Unified communications

It offers consistent and stable care

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830 h/year saved with 9,500 automatically assigned leads
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I'm SEION · I connect AI, data and processes
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Customer Support Agent
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Answering a query and retrieving the customer's context…
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Marketing Agent
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Qualifying a lead and logging it into the CRM…
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Operations Agent
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Updating the CRM from a voice note…
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The problem of fragmented communications

Is your team constantly jumping from WhatsApp to email and then to calls? Are critical details lost in scattered message threads? Is it impossible to know what was promised to a client because the conversation is on a personal device?

 

This is the operational chaos of companies with disaggregated communications. The result is a loss of control over project status, task duplication, and a frustrating customer experience that hinders business growth.

 

 

Multichannel communications

Benefits of unifying your communications with SEION

Real omnichannel
Real omnichannel
Manage WhatsApp Business, email, calls, and web chats from a single centralized screen
Complete context in each message
Complete context in each message
Send automatic messages based on events, actions, or system statuses: ticket creation, completed forms, status changes, etc.
Traceability and automatic recording
Traceability and automatic recording
Each message can be configured in multiple languages, detecting the recipient's language or the user's country.
Response speed with AI
Response speed with AI
AI agents classify queries by urgency and language, suggesting responses or autonomously resolving issues 24/7
Centralized control panel

Centralized control panel

An environment designed for all requests to converge regardless of the channel of origin (WhatsApp Business, calls, forms).

Bidirectional Native Integration

Bidirectional Native Integration

SEION connects with your current systems (ERP, CRM). A message on WhatsApp can automatically update an order status or create a support ticket.

Multichannel AI Agents

Multichannel AI Agents

The AI agents that handle your calls also manage your WhatsApp chats with the same level of technical knowledge about your company.

Smart notifications and alerts

Smart notifications and alerts

Set up internal alerts so that priority inquiries never go unnoticed by your human team

What companies achieve by unifying with SEION

01

Eliminate the noise

Drastic reduction of time lost searching for information across different channels.

02

Nonstop atenttion

Total operational availability, even outside of business hours, thanks to integrated AI.

03

Savings on external tools

Replace multiple subscriptions with a single unified communications panel.

Communicate without limits and without having to pay more subscriptions

Proposal at No Cost

Get my free quote now

Tell us how you work today and we'll give you a specific proposal: which systems to connect, which processes to automate, and which AI agents make sense in your company.

1
Tell us about your case You fill out the form in one minute. No obligation.
2
We analyze your systems We review what you use today and where time is lost.
3
You receive the proposal Scope, deadlines, and cost, in writing and without fine print.
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FAQs

To help you get the most out of Communications Center, we have compiled the most frequently asked questions about multichannel communications management, automatic mailings, multilingual versions, and integration with the rest of the SEION ecosystem. A quick guide to understanding how this module works and what it can bring to your daily operations.

Which channels can I manage from Communications Center?

Emails, internal back-office notifications, and push notifications for mobile apps, all from a single environment.

Can I send automated messages?

Is it compatible with multiple languages?

Can I use my own email templates?

Can campaigns or mass mailings be scheduled?

Can I send internal notifications only to certain users or departments?

Can I track mail deliveries?

Does it integrate with other modules in the system?